Fees and Fines |
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External UsersOverdue ChargesIf material is not returned on time, either a fine or replacement bill may be issued. The Library sends two overdue notices as a courtesy but is not responsible for their receipt; users are responsible for managing their own materials. Fines are assessed by the physical piece for all days on which the lending library is open. The following fine charges apply to all Library materials:
Replacement ChargesA Library replacement bill is issued when a user fails to return borrowed materials. Each bill includes a replacement processing fee, a replacement charge for the item, and applicable fines. The replacement charge is the actual cost of the item or a standard price selected from the UCLA Library replacement charge schedule (see below). The $50 replacement processing fee is comprised of two components: a $10 billing processing fee, which includes labor and supplies expenses incurred to issue the bill, handle user interactions, and process cancellations and payments; and a $40 materials processing fee, which includes labor costs to order and process the item being replaced. The billing processing fee generally cannot be canceled; the material processing fee is canceled if the user returns the item before a replacement copy has been ordered. The entire $50 processing fee remains due for any item referred to a collection agency. Monographs and bound journal volumes are billed at the actual item cost or at a standard charge selected from the chart below:
Lost or Damaged ItemsLost items should be reported promptly to avoid the accrual of overdue fines. A user who reports that an item has been lost is responsible for the replacement charge and processing fee, and binding charge if applicable, plus any fines accumulated prior to the time the item was reported lost. All users may be assessed repair or replacement charges for damaged items. A user may replace a lost or damaged item with a copy acceptable to the library from which the item was borrowed. Users who want to supply a replacement copy should make arrangements with the appropriate library within thirty days of the replacement bill date. The user is responsible for $10 of the processing fee plus the cost of binding, if required. PaymentInstructions for payment are printed on bills. Bills can also be paid at the cashier's window in the Research Library. Non-payment of bills will result in their referral to a collection agency. Credit Card Transaction Authorization Form (Adobe PDF document) To pay library bills by credit card, print this form and fill in the information. Mail it along with a copy of your library bill to the address provided. |